Very simple! Just go to the My Account section, click the Register tab, enter your email address and choose a password and your account will be set up right away.
You will also need to email your government-issued ID to firstname.lastname@example.org
All orders received by 12pm PST will ship the next business day. If your order is received after 12pm PST, your order will ship the following business day. Orders received on Friday will ship on Monday. We must receive your e-transfer before the order can leave our warehouse!
* Please note that it can take up to 40 minutes for us to receive your E-transfer.
We thank you for your courage, service and sacrifice by providing a 15% discount off your invoice. Please email your National Identification Veterans Card, Certificate of Service, First Responders ID or similar proof to email@example.com before placing your order. Once approved, we will set you up with your own personal coupon code that can be applied to all future orders.
Payment is made using Interac E-transfer.
How Interac E-transfers Work
If you use online banking with a Canadian bank or credit union, then sending an Interac E-transfer takes just a couple of minutes. Instructions will be provided with your online invoice and orders ship only after E-Transfer have been received. If we receive your payment by 12PM PST (3 pm EST), your order ships the next business day, or else it ships the following business day.
Shipping fees are $16 for orders between $99 and $175. For orders over $175, shipping is free.
Orders are shipped by Xpresspost and a tracking number will be emailed after your order ships. Once we receive your payment, your order will ship within 1 business day. After it has shipped, please allow 2-3 business days to receive your package. Please allow an extra couple of business days if you live in a remote area.
Your delivery is guaranteed (except for residents of Nunavut, Northern Quebec or if you provide an inaccurate/incomplete address).
Once you’ve sent your E-transfer, it can take up to 40 minutes for us to receive an email notifying us of your payment. Your E-transfer will be pending until we collect the E-transfer (when we process your order).
Once payment is received, your order will ship within 1 business day. Delivery by Xpresspost will take 2-3 business days once it has shipped. You’ll receive your tracking info by email after it has shipped.
Once you’ve placed your order, the next step in the process will be to submit an Interac E-transfer. Your order will be kept On Hold till we receive your E-transfer. If we do not receive your payment within 2 days, your order will be canceled.
What Happens If I do Not Receive My Order?